Frequently Asked Questions

Get quick answers to common queries about our service, pricing, security, and account management in our FAQ section.

1. BASIC INFORMATION/GENERAL
What is GeoSIS?

GeoSIS is a Location Intelligence platform that provides various services including supporting needs in processing, storing, managing and monitoring Spatial data. By using analysis services at GeoSIS, users can optimize business processes, and predict future results through Spatial Data Science.

What is location intelligence?

Location intelligence refers to the process of gathering, analyzing, and interpreting spatial data to gain insights and make informed decisions based on geographic information.

How does GeoSIS work?

GeoSIS utilizes various data sources and advanced algorithms to analyze and visualize location-based information. It enables you to explore patterns, trends, and relationships within spatial data to derive meaningful insights.

What types of data can I analyze using GeoSIS?

GeoSIS supports a wide range of spatial data types, including geospatial datasets, demographic data, customer locations, market data, and more. You can import and analyze your own data or access available datasets within GeoSIS.

How secure is my data on GeoSIS?

GeoSIS takes data security seriously. We employ industry-standard security measures, including encryption and secure storage, to protect your data. We also adhere to strict privacy policies to ensure the confidentiality of your information.

How can GeoSIS benefit my business or organization?

GeoSIS can provide valuable insights for various industries and use cases, including location analysis, market analysis, site selection, urban planning, risk assessment, customer behavior analysis, and infrastructure management, . It can help you make data-driven decisions and gain a competitive edge.

2. USER REGISTRATION & ACCOUNT MANAGEMENT
How do I create an account on GeoSIS?

To create an account on GeoSIS, visit the homepage and click on the "Sign Up" button. Fill in the required information, including your name, email address, and password, and follow the instructions to complete the registration process.

How can I update my account information?

To update your account information on GeoSIS, log in and navigate to your account settings. There, you can modify your name, email address, password, and other relevant details.

What should I do if I forgot my password?

If you forget your password, visit the login page and click on the "Forgot Password" link. Follow the instructions to reset your password. You will receive an email with further instructions.

Can I delete my GeoSIS account?

Yes, you can delete your GeoSIS account. Log in to your account, go to the account settings, and look for the option to delete your account. Keep in mind that deleting your account will permanently remove all your data from GeoSIS.

How can I change my subscription plan on GeoSIS?

To change your subscription plan on GeoSIS, log in to your account, go to the subscription settings, and select the desired plan. Follow the prompts to update your subscription details.

Is there a limit on the number of concurrent users in an account on GeoSIS?

The number of concurrent users allowed in an account on GeoSIS depends on your subscription plan. Individual Plan did not support multiple concurrent users on an account while Team Plans offer varying team size limits. Check the subscription details or contact support for more information.

3. PAYMENT & PRICING
What are the available payment options on GeoSIS?

GeoSIS accepts credit/debit card payments as well as online payment platforms such as Credit Cards (Visa, Mastercard, JCB, American Express), Bank Transfers (BCA, BNI, BRIVA, Mandiri, Permata Bank, ATM Bersama, Alto, Prima), Direct Debits (BCA KlikPay, OCTO Clicks, BRImo, Danamon Online Banking, UOB EZ Pay), E-Wallets (Gopay, Shopee Pay, QRIS) and Over the counter payment (Indomaret, Alfamart, Alfamidi, and Dan+dan). During the checkout process, you will be presented with the available payment options.

How much does GEOSIS cost?

The cost of GeoSIS depends on the subscription plan you choose. We offer different plans with varying features and usage limits. Please visit our website or contact sales for detailed pricing information.

Can I upgrade or downgrade my subscription plan on GeoSIS?

Yes, you can upgrade or downgrade your subscription plan on GeoSIS. Log in to your account, go to the subscription settings, and select the desired plan. Follow the prompts to update your subscription details.

What happens if I cancel my subscription on GeoSIS?

If you cancel your subscription on GeoSIS, you will retain access to the application until the end of your billing cycle. After that, your account will be downgraded to a free plan with limited features.

Is there a free trial available on GeoSIS?

Yes, GeoSIS offers a free trial period. You can sign up for a free trial to explore the application and its features within limitation before deciding to subscribe.

Can I change my billing information on GeoSIS?

Yes, you can update your billing information on GeoSIS. Log in to your account, go to the billing settings, and update your payment details as necessary.

Will my subscription automatically renew on GeoSIS?

Yes, subscriptions on GeoSIS are set to auto-renew by default. However, you can manage your subscription settings to disable auto-renewal if desired.

4. FUNCTIONALITY & FEATURES
What are the key features of GeoSIS?

GeoSIS offers a range of powerful features for location intelligence, including map explorer, data explorer, map thematic, map profiling, grid analysis, business profiling, business plan and survey tools. Visit our web to learn more about all the services we could provide.

Can I import my own spatial data into GeoSIS?

Yes, GeoSIS allows you to import and analyze your own spatial data. It supports various file formats, such as Shapefile, GeoJSON, KML, and CSV. You can seamlessly combine your data with other available datasets.

Can I visualize my data on maps in GeoSIS?

Yes, GeoSIS provides interactive mapping capabilities. You can visualize your data on maps, customize symbology, apply spatial filters, and perform various analytical operations.

Can I perform spatial analysis on GeoSIS?

Yes, GeoSIS offers a wide range of spatial analysis tools and algorithms. You can perform proximity analysis, spatial joins, buffers, overlays, and more to gain valuable insights from your data.

Does GeoSIS provide routing functionalities?

Yes, GeoSIS offers routing functionalities. You can calculate optimal routes, travel times, and distances between locations using various transportation modes.

Is there a limit on the amount of data I can store on GeoSIS?

The data storage limit on GeoSIS depends on your subscription plan. Higher-tier plans generally offer larger storage capacities. You can upgrader your current subscription to increase your data storage limit. Check the plan details or contact support for specific information.

oes GeoSIS provide APIs for integration with other applications?

Yes, GeoSIS offers APIs for integration with other applications. You can leverage the APIs to build custom workflows, automate processes, and access GeoSIS functionalities within your own applications.

Is there a mobile app available for GeoSIS?

Currently, GeoSIS does not have a dedicated mobile app.

Unlock the Power of Location Intelligence! Join our GeoSIS platform now.

Explore data in a spatial context, uncover hidden insights, and make informed decisions based on geography. It's time to elevate your understanding of the world around you. Start your journey into Location Intelligence today and chart a course for smarter, location-driven decisions!