Login/Sign Up

Frequently Asked Questions

Get quick answers to common queries about our service, pricing, security, and account management in our FAQ section.

Categories

Basic Information/General

GeoSIS is a Location Intelligence platform that provides various services including supporting needs in processing, storing, managing and monitoring spatial data. By using analysis services at GeoSIS, users can optimize business processes, and predict future results through Spatial Data Science.

Location intelligence refers to the process of gathering, analyzing, and interpreting spatial data to gain insights and make informed decisions based on geographic information.

GeoSIS utilizes various data sources and advanced algorithms to analyze and visualize location-based information. It enables you to explore patterns, trends, and relationships within spatial data to derive meaningful insights.

GeoSIS supports a wide range of spatial data types, including geospatial datasets, demographic data, customer locations, market data, and more. You can import and analyze your own data or access available datasets within GeoSIS.

GeoSIS takes data security seriously. We employ industry-standard security measures, including encryption and secure storage, to protect your data. We also adhere to strict privacy policies to ensure the confidentiality of your information.

GeoSIS can provide valuable insights for various industries and use cases, including location analysis, market analysis, site selection, urban planning, risk assessment, customer behavior analysis, and infrastructure management. It can help you make data-driven decisions and gain a competitive edge.

User Registration and Account Management

To create an account on GeoSIS, visit the homepage and click on the "Sign Up" button. Fill in the required information, including your name, email address, and password, and follow the instructions to complete the registration process.

To update your account information on GeoSIS, log in and navigate to your account settings. There, you can modify your name, email address, password, and other relevant details.

If you forget your password, visit the login page and click on the "Forgot Password" link. Follow the instructions to reset your password. You will receive an email with further instructions.

Yes, you can delete your GeoSIS account. Log in to your account, go to the account settings, and look for the option to delete your account. Keep in mind that deleting your account will permanently remove all your data from GeoSIS.

To change your subscription plan on GeoSIS, log in to your account, go to the subscription settings, and select the desired plan. Follow the prompts to update your subscription details.

The number of concurrent users allowed in an account on GeoSIS depends on your subscription plan. Individual Plan did not support multiple concurrent users on an account while Team Plans offer varying team size limits. Check the subscription details or contact support for more information.

Payment and Pricing

GeoSIS accepts credit/debit card payments as well as online payment platforms such as Credit Cards (Visa, Mastercard, JCB, American Express), Bank Transfers (BCA, BNI, BRIVA, Mandiri, Permata Bank, ATM Bersama, Alto, Prima), Direct Debits (BCA KlikPay, OCTO Clicks, BRImo, Danamon Online Banking, UOB EZ Pay), E-Wallets (Gopay, Shopee Pay, QRIS) and Over the counter payment (Indomaret, Alfamart, Alfamidi, and Dan+dan). During the checkout process, you will be presented with the available payment options.

The cost of GeoSIS depends on the subscription plan you choose. We offer different plans with varying features and usage limits. Please visit our website or contact sales for detailed pricing information.

Yes, you can upgrade or downgrade your subscription plan on GeoSIS. Log in to your account, go to the subscription settings, and select the desired plan. Follow the prompts to update your subscription details.

If you cancel your subscription on GeoSIS, you will retain access to the application until the end of your billing cycle. After that, your account will be downgraded to a free plan with limited features.

Yes, GeoSIS offers a free trial period. You can sign up for a free trial to explore the application and its features within limitation before deciding to subscribe.

Yes, you can update your billing information on GeoSIS. Log in to your account, go to the billing settings, and update your payment details as necessary.

No, subscription status information will be automatically updated by the system. However, the action to continue the subscription is manually controlled by you.

Functionality and Features

GeoSIS offers a range of powerful features for location intelligence, including data explorer, map profiling, grid analysis and survey tools. Visit our web to learn more about all the services we could provide.

Yes, GeoSIS allows you to import and analyze your own spatial data. It supports various file formats, such as Shapefile, GeoJSON, KML, and CSV. You can seamlessly combine your data with other available datasets.

Yes, GeoSIS provides interactive mapping capabilities. You can visualize your data on maps, customize symbology, apply spatial filters, and perform various analytical operations.

Yes, GeoSIS offers a wide range of spatial analysis tools and algorithms. You can perform proximity analysis, spatial joins, buffers, overlays, and more to gain valuable insights from your data.

The data storage limit on GeoSIS depends on your subscription plan. Higher-tier plans generally offer larger storage capacities. You can upgrade your current subscription to increase your data storage limit. Check the plan details or contact support for specific information.

Currently, GeoSIS does not have a dedicated mobile app.